Return Policy

In-Store Returns:

Merchandise can be returned or exchanged in person at the store if merchandise is in good condition and accompanied by receipt and original tags.

Mail Returns:

Merchandise can be returned for a refund by mail if merchandise is in good condition with the original tags. Please ship the item back to us and include your receipt or a note with your original SO order number. Your refund will be processed when we recieve the item.

Exchanges are not available for mail returns. You would need to place a new order for the exchange item.

**Contact our Web Manager at 828 - 262 - 3052 if the item you recieved is incorrect or arrived damaged. They will provide you with a return shipping lable free of charge.

Shipping costs for returns that are not damaged or incorrect must be paid by the customer.

 Tech hardware is non returnable. Hardware issues must be followed up with ITS or manufacturer.

For mail order returns, ship to:

219 College St.

Boone, NC 28608